Medical Practice Website Design Melbourne
Attract more patients and streamline your practice with a professional medical website. Online booking, patient portals, telehealth integration, and secure, compliant solutions for modern healthcare.
Medical Practice Website Challenges
Phone Lines Overwhelmed by Appointment Calls
Reception staff spend hours answering calls to book appointments, check availability, and reschedule. Online booking systems let patients self-serve 24/7, reducing phone volume by up to 60% and freeing staff for patient care.
Patients Can't Find You Online
When people search for "GP near me" or "specialist Melbourne," do you appear? Without a professional website and local SEO, potential patients choose competitors who are easier to find and research online.
No Clear Information About Services
Patients want to know what conditions you treat, which specialists work at your practice, and whether you bulk-bill before calling. Without this information online, you field repetitive questions that could be answered on your website.
High No-Show and Late Cancellation Rates
Forgotten appointments cost your practice time and revenue. Automated SMS and email reminders through integrated booking systems reduce no-shows by up to 50%, improving efficiency and patient outcomes.
Telehealth Adoption Challenges
Patients expect virtual consultations for convenience and safety. Without integrated telehealth capabilities, you're losing patients to practices offering modern, flexible care options including video consultations.
Poor Mobile Experience for Patients
Over 80% of patients search for healthcare providers on mobile devices. If your website is hard to navigate on a phone or the booking process is clunky, you're losing patients to mobile-friendly competitors.
Essential Features for Medical Practice Websites
Online Appointment Booking System
Let patients book appointments 24/7 through your website. Real-time availability, automated confirmations, and SMS reminders reduce administrative burden and improve patient satisfaction.
- Real-time doctor availability and scheduling
- Integration with Best Practice, Medical Director, Genie
- Automated SMS and email appointment reminders
- Online rescheduling and cancellation
- New patient registration forms
- Recurring appointment scheduling
Patient Portal & Secure Messaging
Give patients 24/7 access to their health information, test results, prescriptions, and medical history. Secure messaging reduces phone calls and enables efficient communication between visits.
- Secure patient login and authentication
- Test results and pathology reports access
- Prescription renewal requests
- Medical certificate requests
- Secure messaging with care team
- Appointment history and upcoming visits
Telehealth & Video Consultation
Offer convenient virtual consultations directly through your website. HIPAA-compliant video conferencing with integrated billing and documentation streamlines remote care delivery.
- HIPAA-compliant video consultation platform
- Medicare telehealth billing integration
- Waiting room and appointment notifications
- Screen sharing for medical education
- Integration with practice management software
- Recording and documentation capabilities
Doctor & Specialist Profiles
Showcase your medical team with professional profiles including qualifications, specialties, languages spoken, and areas of interest. Help patients choose the right doctor for their needs.
- Professional headshots and biographies
- Qualifications, certifications, and memberships
- Special interests and clinical focus areas
- Languages spoken and cultural competencies
- Availability and accepting new patients status
- Patient reviews and testimonials
Services & Conditions Treated
Detailed information about all services, treatments, and conditions your practice handles. Educational content helps patients understand their health and positions you as a trusted medical resource.
- Comprehensive service listings (GP care, vaccinations, chronic disease management)
- Condition-specific information pages
- Procedure explanations and preparation guides
- Bulk-billing and payment information
- Downloadable patient information sheets
- Health library and blog articles
Local SEO & Healthcare Directories
Optimize your online presence to appear when patients search for medical services in your area. Integration with Healthdirect, HealthEngine, and Google My Business increases visibility and patient acquisition.
- Google My Business optimization for healthcare
- Schema markup for medical practice
- Healthdirect and HealthEngine integration
- Location-based keywords for suburbs serviced
- Mobile-first responsive design
- Fast loading speeds for better rankings
What Every Medical Practice Website Needs
Clear Contact Information
Phone number, address, email, and click-to-call functionality on every page.
Opening Hours & Location
Practice hours, holiday closures, and interactive map with parking information.
Services & Fees
Complete list of medical services offered and billing information (bulk-billing, gap fees).
Book Appointment Button
Prominent call-to-action for online booking on homepage and every service page.
New Patient Information
Registration forms, what to bring, Medicare and insurance details.
Emergency Information
After-hours care instructions, nearest hospital, and emergency contact numbers.
Patient Resources
Health information, downloadable forms, and links to trusted medical resources.
COVID-19 Information
Testing availability, telehealth options, and safety protocols at your practice.
Privacy & Security
Privacy policy, data security information, and compliance certifications.
Medical Practice System Integrations
Practice Management
- • Best Practice
- • Medical Director
- • Genie
- • ZedMed
- • Helix
Online Booking
- • HotDoc
- • HealthEngine
- • Appointuit
- • Healthdirect
- • Custom solutions
Telehealth Platforms
- • Coviu
- • Doxy.me
- • Zoom for Healthcare
- • VSee
- • MedicalDirector Telehealth
Patient Portals
- • Smart Health
- • Patient Hub
- • MyHealth1st
- • Cliniko Portal
- • Custom portals
Healthcare Directories
- • Healthdirect
- • HealthEngine
- • AHPRA register
- • Better Health Channel
- • Google My Business
Payment Processing
- • Tyro EFTPOS
- • Medicare claiming
- • Private health funds
- • Stripe payments
- • Square integration
Medical Practice Website Pricing
Secure, compliant, and professional websites for Melbourne medical practices.
Practice Starter
- ✓ 8-page website
- ✓ Doctor profiles
- ✓ Services information
- ✓ Contact forms
- ✓ Mobile responsive
- ✓ Google Maps
- ✓ 3-week delivery
Practice Professional
- ✓ 15-page website
- ✓ Online booking system
- ✓ Patient portal integration
- ✓ Health library
- ✓ Review management
- ✓ Local SEO optimization
- ✓ 4-week delivery
Multi-Doctor Clinic
- ✓ Unlimited pages
- ✓ Advanced booking system
- ✓ Telehealth integration
- ✓ Full patient portal
- ✓ PMS integration
- ✓ Email automation
- ✓ 6-8 week delivery
Medical Practice Website FAQs
Is the website HIPAA/privacy compliant and secure for patient data?
Yes! All our medical practice websites are built with healthcare compliance in mind. We implement SSL encryption, secure hosting, HIPAA-compliant forms, and privacy policies that meet Australian Privacy Principles. Any patient portal or data collection follows strict security protocols to protect sensitive health information.
Can the website integrate with our existing practice management software?
Absolutely! We integrate with all major Australian practice management systems including Best Practice, Medical Director, Genie, ZedMed, and Helix. Online bookings sync directly with your appointment schedule, eliminating double-handling and ensuring your calendar stays accurate across all platforms.
How does online booking reduce administrative workload?
Online booking reduces phone calls by 50-70%, freeing reception staff for patient care instead of scheduling. Patients can book, reschedule, and cancel 24/7 without staff intervention. Automated reminders reduce no-shows by up to 50%, and the system integrates with your PMS to prevent double-booking and maintain accurate availability.
What telehealth platform do you recommend for video consultations?
We typically recommend Coviu or Doxy.me for Australian medical practices as they're HIPAA-compliant, integrate well with practice management systems, and support Medicare telehealth billing. We can also integrate with your existing telehealth platform if you already have one. The system includes waiting rooms, scheduling, and secure video conferencing.
Will patients be able to find us on Google and healthcare directories?
Yes! We optimize your website for local medical searches and ensure you're listed on key healthcare directories including Healthdirect, HealthEngine, and Google My Business. We implement medical schema markup so your practice appears with enhanced information in search results, making it easier for patients to find and choose your practice.
Can we update doctor information and practice hours ourselves?
Absolutely! Your website includes an easy-to-use content management system. You can update doctor profiles, change opening hours, add new services, post health articles, and manage practice information from any computer or tablet. We provide full training on launch day, and ongoing support is always available if you need assistance.
Ready to Modernize Your Practice?
Attract more patients and reduce administrative burden with a professional medical practice website. Secure, compliant, and designed for Melbourne healthcare.
GET IN TOUCH
Ready to transform your digital presence? Get in touch with us today and let's discuss how we can help bring your vision to life.
Contact Information
Phone
0492 989 187Location
Business Hours
Monday - Friday: 9AM - 5PM
Weekend: By Appointment