Website Maintenance Melbourne
Keep your website secure, fast, and performing at its best. Professional website maintenance services for Melbourne businesses starting from just $99/month with guaranteed uptime and expert support.
Why Your Melbourne Business Needs Website Maintenance
Security & Protection
Websites face over 90,000 attacks per day. Regular security updates, malware scanning, and firewall protection keep your Melbourne business safe from hackers, data breaches, and ransomware attacks.
Prevent Costly Downtime
Website downtime costs businesses an average of $5,600 per minute. Proactive maintenance catches issues before they cause problems, ensuring your site stays online and generating revenue 24/7.
Better Google Rankings
Google penalizes slow, outdated, or broken websites. Regular maintenance improves site speed, fixes broken links, and ensures technical SEO best practices for higher search rankings in Melbourne.
Improved User Experience
73% of visitors leave websites with poor performance. Maintenance ensures fast loading speeds, smooth functionality, and error-free browsing, keeping customers engaged and converting.
Data Backup & Recovery
60% of businesses that lose their data shut down within 6 months. Daily automated backups protect your content, customer data, and business information with instant recovery options.
Cost-Effective Peace of Mind
Fixing a hacked website costs $1,000-$10,000+. Regular maintenance prevents expensive emergencies and gives you peace of mind to focus on running your Melbourne business.
What's Included in Our Website Maintenance
Security Monitoring & Updates
Comprehensive security protection to safeguard your Melbourne business website from cyber threats, malware, and vulnerabilities.
- Daily malware scanning and removal
- Security plugin installation and configuration
- Firewall setup and monitoring
- Brute force attack prevention
- SSL certificate management and renewal
- Security patch implementation
- Spam comment and form submission blocking
Regular Software Updates
Keep your website running on the latest, most secure versions of all software components with zero disruption to your business.
- WordPress core updates (tested before deployment)
- Plugin updates and compatibility testing
- Theme updates and customization preservation
- PHP and server software updates
- Database optimization and updates
- Third-party integration updates
Daily Automated Backups
Never lose your valuable content, customer data, or business information with automated daily backups stored securely off-site.
- Daily automatic backup scheduling
- Complete database and file backups
- Secure off-site storage (Australian servers)
- 30-day backup retention
- One-click restore capability
- Pre-update backup snapshots
Performance Optimization
Maintain lightning-fast loading speeds to improve user experience, reduce bounce rates, and boost Google rankings for your Melbourne website.
- Page speed monitoring and optimization
- Image compression and optimization
- Cache management and configuration
- Database cleanup and optimization
- CDN setup and management
- Code minification (CSS, JavaScript)
- Mobile performance optimization
Uptime Monitoring & Support
24/7 monitoring ensures your website stays online and accessible to customers, with immediate alerts and rapid response to any issues.
- 24/7 uptime monitoring (checks every 5 minutes)
- Instant downtime alerts via email/SMS
- Rapid issue diagnosis and resolution
- Server resource monitoring
- Broken link detection and fixing
- 404 error monitoring and redirects
- Priority technical support
Content & Design Updates
Keep your website fresh and up-to-date with regular content changes, design tweaks, and functionality improvements.
- Text and content updates (up to 2 hours/month)
- Image uploads and optimization
- New page creation and editing
- Menu and navigation updates
- Contact form management
- Minor design adjustments
- Product/service additions (e-commerce)
How Our Maintenance Service Works
Initial Audit
We audit your website to identify security vulnerabilities, performance issues, and optimization opportunities.
Setup & Optimization
Install monitoring tools, configure backups, implement security measures, and optimize your site for peak performance.
Ongoing Maintenance
Regular updates, monitoring, backups, and optimizations keep your Melbourne website running smoothly 24/7.
Monthly Reports
Detailed monthly reports show all work completed, uptime statistics, and website health metrics.
Website Maintenance Packages
Choose the perfect maintenance plan for your Melbourne business. All plans include daily backups, security monitoring, and expert support.
Basic Care
Perfect for small business websites
- ✓Daily automated backups
- ✓Weekly security scans
- ✓Monthly software updates
- ✓Uptime monitoring
- ✓Monthly performance report
- ✓Email support (48hr response)
Professional Care
Ideal for growing businesses
- ✓Everything in Basic Care
- ✓Daily security scans
- ✓Weekly software updates
- ✓Performance optimization
- ✓2 hours content updates/month
- ✓Priority support (24hr response)
- ✓Malware removal included
Enterprise Care
For high-traffic websites
- ✓Everything in Professional
- ✓Real-time security monitoring
- ✓Instant software updates
- ✓Advanced performance tuning
- ✓5 hours content updates/month
- ✓24/7 emergency support
- ✓Dedicated account manager
Need a custom plan? Contact us for enterprise pricing.
Website Maintenance FAQs
Why can't I just maintain my website myself?
You certainly can, but website maintenance requires technical expertise, time, and constant vigilance. It involves monitoring security threats, testing updates for compatibility issues, optimizing performance, and fixing technical problems. Most Melbourne business owners find their time is better spent growing their business rather than troubleshooting website issues. Our maintenance plans cost less than hiring an in-house developer and provide expert care 24/7.
What happens if my website gets hacked while under your care?
While our security measures prevent 99%+ of attacks, if a hack does occur, we'll immediately restore your website from our daily backups (typically within 1-2 hours), remove all malware, patch the security vulnerability, and strengthen defenses to prevent future attacks. Professional and Enterprise plans include malware removal at no additional cost. We also work with hosting providers to blacklist removal if needed.
Can you maintain websites you didn't build?
Absolutely! We maintain websites built on any platform including WordPress, Shopify, Wix, Squarespace, and custom-coded sites. During our initial audit, we'll assess your website's current state, identify any existing issues, and ensure everything is properly configured before beginning regular maintenance. We've successfully taken over maintenance for hundreds of Melbourne business websites.
What's included in the content update hours?
Content update hours cover text changes, image uploads, new page creation, menu updates, blog post publishing, product additions/removals, contact information changes, and minor design tweaks. Basically anything that doesn't require significant development work. Unused hours don't roll over, but we're flexible - if you need extra hours in a particular month, we can accommodate at $75/hour.
How quickly do you respond to issues?
Response times depend on your plan: Basic Care receives email support within 48 hours, Professional Care gets priority support within 24 hours, and Enterprise Care includes 24/7 emergency support with immediate response for critical issues. For emergencies like website downtime, we monitor 24/7 and begin resolving issues immediately regardless of plan level. You'll never be left waiting while your Melbourne business is offline.
Protect Your Website Investment
Don't wait for disaster to strike. Start your website maintenance plan today and enjoy peace of mind knowing your Melbourne business is protected 24/7.
GET IN TOUCH
Ready to transform your digital presence? Get in touch with us today and let's discuss how we can help bring your vision to life.
Contact Information
Phone
0492 989 187Location
Business Hours
Monday - Friday: 9AM - 5PM
Weekend: By Appointment